service-maintenance

BOILER SERVICE & PLANNED
PREVENTATIVE MAINTENANCE

emergency-reactive

Emergency and Reactive
Calls

DESIGN, INSTALLATION AND
PROJECT MANAGEMENT

air-con-refrigeration

AIR CONDITIONING AND
REFRIGERATION

bms-controls

BMS Controls

legionella

Legionella Risk Assessments
& Water Monitoring

circleIMPROVING EFFICIENCY

circleREDUCING RUNNING COSTS

circleSUPPORTING FUTURE NEEDS

THE DESIRE TO DELIVER

Ignis Group are commercial heating specialists based in Worcestershire. We specialise in all aspects of commercial heating covering the West Midlands and surrounding areas.

With over 20 years experience and knowledge within the heating, ventilation & air conditioning industry we can offer our clients the service and ongoing support they require.

Ignis offer the complete package, from boiler service and maintenance, emergency and reactive works, through to design and installation.

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RECENT NEWS & PROJECTS

TESTIMONIALS

Geoff Stanton | Maintenance Manager, Redditch Production Site

After looking for commercial heating engineers in Redditch we came across Ignis Group. Within a few days of contacting them, they had attended our factory and surveyed the whole site. Highly recommend Ignis if you are looking for commercial heating and Gas engineers in Redditch or the Worcestershire area.

Joanne Whitehouse | Care Home Manager, Worcestershire

Very professional Engineers. Clean, tidy and polite to all our staff on site. Would recommend them to anyone looking for Commercial heating engineers in Worcestershire. Happy to have them on board looking after our Boilers.

David Henderson | Head of Estates, Warwickshire College

Great communication with the management. Engineers arrived on time and completed our project with no issues. They provided a full demonstration of our new Heating system and training on our new control panel. We have now chosen to use Ignis as our main Gas and Commercial Heating Contractor.

Adam Robinson | Site Manager, Redditch Distribution Centre

Great service, friendly Engineers and very helpful management. Highly recommend Ignis if you are looking for a Commercial Heating Contractor.

Karen Hughes | General Manager, Medical centre, Birmingham

Fantastic service received from the initial phone call through to completion of their service visit. We are very pleased we now have a reliable and knowledgeable Heating contactor keeping our services operational.

Darren Ryder | Site manager, Coventry School

Ignis resolved an issue on their first visit that we have had ongoing for several months. Their very helpful engineer explained the cause of the problem with our maintenance team and put forward recommendations to prevent it happening again.

KEY PERFORMANCE INDICATORS

Ignis Group monitor our own KPI’s, using our cloud based service management system as well as working to our clients own key performance indicators.

Please see below some of the key performance indicators that Ignis Group are proud of and continue to work towards improving.

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Over 3850 Emergency and reactive repairs carried out in the last 12 months

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Of Emergency calls (Gas leaks) attended within the required 4 hour response time

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%

Ignis Group quote requests are returned within 7 working days

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%

Of Ignis Group clients KPI targets were achieved in the last 12 months

  • baxi
  • eogb
  • ham
  • hoval
  • ambirad
  • acy
  • Riello
  • nuway
  • Andrews
  • remeha
  • loch
  • potterton
  • power
  • rez